Shipping Policy

At Serde, we understand the importance of timely and reliable shipping to enhance your shopping experience. Please take a moment to review our shipping policy:

Processing Time
Orders are typically processed and shipped out within 1-3 business days from the date of purchase, excluding weekends and holidays. During peak seasons or promotional periods, processing times may vary. We appreciate your patience during these times

Shipping Methods
We offer several shipping options to accommodate your needs, including standard and express shipping. The availability of shipping methods may vary depending on your location and the items in your order.

Shipping Rates
Shipping rates are calculated based on the weight, dimensions, and destination of your order.

Delivery Time
Delivery times vary depending on the shipping method selected and the destination of your order. Please note that unforeseen circumstances such as weather delays, customs clearance processes or carrier issues may impact delivery times.

Change of Address
If you need to update the shipping address for an order that has already been placed, please contact us promptly. While we will make every effort to accommodate your request, we cannot guarantee that changes can be made once the order has been processed for shipping. Customers are fully responsible for any issues or damages resulting from the submission of an incorrect address.